Quiz Settings
Configure different Keap actions based on quiz results – passed or failed.
Accessing Quiz Settings
- Go to LearnDash LMS → Quizzes in your WordPress admin.
- Edit a quiz (or create a new one).
- Scroll down to Settings.
- Find the iMember360 options (marked with "iM360" prefix).
Multiple Values
Tag IDs, goals, and actionsets support multiple values separated by commas without spaces.
- Single value:
123 - Multiple values:
123,456,789 - Remove tags: Use negative numbers, e.g.
-123or100,-200,300
Quiz Passed Actions
These actions trigger when a user passes the quiz (meets or exceeds the passing score).
Settings Reference
| Option | Description |
|---|---|
| Quiz Passed: Set tag ID(s) | Keap tag IDs to apply or remove. Example: 123 or 123,456,-789 |
| Quiz Passed: Set goal(s) | Keap campaign goal integration names. Example: goal_1 or goal_1,goal_2 |
| Quiz Passed: Run action set(s) | Keap actionset IDs to run. Example: 101 or 101,202,303 |
| Quiz Passed: Send Email Template | Keap email template ID. Example: 500 |
Quiz Failed Actions
These actions trigger when a user fails the quiz (does not meet the passing score).
Settings Reference
| Option | Description |
|---|---|
| Quiz Failed: Set tag ID(s) | Keap tag IDs to apply or remove. Example: 123 or 123,456,-789 |
| Quiz Failed: Set goal(s) | Keap campaign goal integration names. Example: goal_1 or goal_1,goal_2 |
| Quiz Failed: Run action set(s) | Keap actionset IDs to run. Example: 101 or 101,202,303 |
| Quiz Failed: Send Email Template | Keap email template ID. Example: 500 |
Use Cases
Certification Quiz
Award certification on pass, offer support on fail:
Quiz Passed:
| Setting | Value |
|---|---|
| Set tag ID(s) | 600,-601 or 600,601,-602 |
| Set goal(s) | certification_earned or goal_1,goal_2 |
| Send Email Template | 700 |
Quiz Failed:
| Setting | Value |
|---|---|
| Set tag ID(s) | 602 or 602,603 |
| Run action set(s) | 350 or 350,351 |
| Send Email Template | 701 |
Assessment-Based Segmentation
Segment learners based on quiz performance:
Quiz Passed:
| Setting | Value |
|---|---|
| Set tag ID(s) | 700 or 700,701 |
| Set goal(s) | advanced_track or goal_1,goal_2 |
Quiz Failed:
| Setting | Value |
|---|---|
| Set tag ID(s) | 701 or 701,702 |
| Set goal(s) | fundamentals_track or goal_1,goal_2 |
Knowledge Check
Track progress without heavy automation:
Quiz Passed:
| Setting | Value |
|---|---|
| Set tag ID(s) | 800 or 800,801 |
Quiz Failed:
| Setting | Value |
|---|---|
| Set tag ID(s) | 801 or 801,802 |
Best Practices
- Be encouraging – Failed quiz emails should be supportive and offer resources, not discouraging.
- Allow retakes – Consider removing "failed" tags when setting "passed" tags if users can retake quizzes.
- Use goals for branching – Quiz results are ideal triggers for campaign branching in Keap.
- Track attempts – Consider using actionsets to log quiz attempts to custom fields.